Job Roles In Hospitality And Events Industry †MyAssignmenthelp.com

Question: Discuss about the Job Roles In Hospitality And Events Industry. Answer: Introduction Tourism, hospitality and events sector have grown tremendously over the last few years. This growth has opened up new avenues for the people with business degrees, to display their skills and excel in the field. This report concentrates on three main job roles in the domain of tourism, events and hospitality industry. The skills and competencies required for each job has been discussed. Tourism Industry Job role: Director of Sales and Marketing The director of Sales and Marketing looks after the marketing of a particular segment like of a particular city or a country. His responsibility also revolves around generating sales, which means getting more tourists to visit. Skills required: Critical Thinking- The ability to analyze situations and derive solutions Project Management- The ability to handle a particular project allocated to him/her (Sisson and Adams 2013). Analytical Skills- The ability to analyze data and represent the goals in numbers Technical skills- The ability to make optimum use of technology while dealing with consumers and generating sales. Hospitality Industry Job role: Customer Experience Manager A customer experience manager looks after the experience that the customers have derived from their stay in the hotel or from their experience when visiting a restaurant. Skills required: Organized- The manager needs to have good organization skills and the ability to manage large number of people (Getz and Page 2016). Communication Skills- He/she must be a good communicator. Product and market knowledge- The manager should have full knowledge about all the dishes in a restaurant or other relevant knowledge. Strategic Thinker- The manager needs to lead a team that will strategically cater to the needs of the customer and innovate ways to please them and enhance their experience. Events Industry Job role: Events Planner An event planners works with a company or an individual to organize an event for them. These events could range from weddings to birthday parties and even corporate events (Blickley et al 2013). Skills required: Organized- The planner needs to be very organized to make the client`s event a success Personable- He/she must be a people person as his job requires communication with various parties for purchases, arrangement and negotiation Creative- He/she needs to be good at creativity and come up with new ideas. Communication skills- Good communicator Multitasking- Event management includes taking up lot of responsibilities and one needs to manage them all. Conclusion Therefore, for business students the hospitality sector is a good domain. They can develop the various skills required by practices like taking confidence and communication classes, taking up responsibilities during their school days and learning how to plan strategically. References Blickley, J.L., Deiner, K., Garbach, K., Lacher, I., Meek, M.H., Porensky, L.M., Wilkerson, M.L., Winford, E.M. and Schwartz, M.W., 2013. Graduate student's guide to necessary skills for nonacademic conservation careers.Conservation Biology,27(1), pp.24-34. Getz, D. and Page, S.J., 2016.Event studies: Theory, research and policy for planned events. Routledge. Sisson, L.G. and Adams, A.R., 2013. Essential hospitality management competencies: The importance of soft skills.Journal of Hospitality Tourism Education,25(3), pp.131-145.